Returns & Refunds

At DORELAN, we want you to experience the ultimate sleep quality; however, if you are not entirely satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original condition and packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes, ensuring all tags and protective covers are intact.

• 3.
  Schedule a Pickup

  For large bedding items and mattresses, our specialized logistics team will contact you to arrange a convenient collection time.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.